This policy is in place to deter the tiny minority who deliberately book multiple restaurants on the same evening and those who do not show us and other diners the courtesy of informing us if plans change.

When last minute cancellations and no-shows occur, it is likely that other parties have been told that we do not have availability and also that food has been purchased and prepared.

It is our policy at Dead Ringer to secure bookings of 5 and above using stored credit / debit card details.

Our booking partner (OpenTable) stores these securely and we cannot view them once entered.

Terms & Conditions of Booking

  1. We reserve the right to refuse a reservation if valid credit / debit card details are not provided.
  2. We reserve the right to charge the stored credit / debit card the amount of $25 for each of the guests booked that cancels a reservation within 24hrs of the reservation date and time.
  3. We reserve the right to charge the stored credit / debit card the amount of $25 for each of the guests booked, if a party does not attend their reservation ('no-show').
  4. We reserve the right to charge the stored credit / debit card the amount of $25 for each of the guests booked if the actual numbers of a party vary by more than 20% of the total party size without notice. (ie if a party books for 10 people and only 7 attend the restaurant at the reservation date and time, we shall charge $25 for the 1 person over the 20% allowance).
  5. We reserve the right to charge the stored credit / debit card the amount of $25 for each guest booked that does not purchase a meal in the restaurant.
  6. The providing of credit card details implies agreement to these conditions.

For more information on any of the above, please call us on 02 9331 3560 or email us at info@deadringer.wtf

Please note: You may see a 50c charge & return on your statement as the system checks the validity of the card.